From Gateshead businesses to Sunderland offices — Telexico provides Newcastle's professional services, technology, retail, finance and creative industries sector with VoIP Phone Systems that includes unlimited UK calls and call recording.
Scalability is where VoIP genuinely outperforms legacy phone systems for growing Newcastle businesses. Adding a new team member at your Tyne and Wear premises means adding a software user — no engineer visit, no line installation, no waiting weeks for BT to provision additional capacity.
As one of the UK's most commercially important cities, Newcastle has a business community built on professional services, technology, retail, finance and creative industries. For professional services firms and office-based businesses in the area, quality VoIP is no longer optional — it's the backbone of daily operations. Telexico has been providing VoIP Phone Systems to Tyne and Wear businesses for over a decade, covering Gateshead, Sunderland, Jesmond, Gosforth and all surrounding areas.
We've been serving Tyne and Wear businesses for over 10 years, and our Newcastle customers tell us that unlimited UK calls and mobile app make the biggest difference to their day-to-day operations. Whether you're running a professional-focused business in Gateshead or a growing team across multiple Newcastle sites, Telexico provides VoIP Phone Systems that scales with you — on one monthly invoice with no surprises.
Enterprise VoIP with AI receptionist, call recording, CRM integration, mobile apps and unlimited UK calls. Fully managed, delivered over your existing broadband.
Never miss a call. AI answers every call 24/7, books appointments, handles FAQs and routes calls — at a fraction of receptionist cost.
Take business calls on your smartphone using your business number. Full VoIP features on iOS and Android — work from anywhere.
We supply and pre-configure Yealink IP phones — plug in and you're making calls immediately. Desk phones, cordless and conference phones available.
Port your existing local number to our VoIP platform at no charge. Your customers see the same number they always have.
BT is switching off all ISDN/PSTN lines by January 2027. Our VoIP systems are the compliant replacement — migrate now before the rush.
We guarantee to beat your BT Business or Virgin Media phone system renewal. Average saving: 40% on monthly costs.
BT raises prices every April. We never raise prices mid-contract. The price you agree is the price you pay.
Cloud VoIP is live within 24–48 hours of order. No engineer visit required. Hardware delivered pre-configured.
Phones, broadband, CCTV, mobiles — one bill, one contact. Telexico handles your entire business telecoms.
Real UK support team available during business hours. No overseas call centres, no AI phone trees.
Our VoIP platform runs on resilient UK data centres with 99.99% uptime and automatic failover built in.
As one of the UK's most commercially important cities, Newcastle has a business community built on professional services, technology, retail, finance and creative industries. For professional services firms and office-based businesses in the area, quality VoIP is no longer optional — it's the backbone of daily operations. Telexico has been providing VoIP Phone Systems to Tyne and Wear businesses for over a decade, covering Gateshead, Sunderland, Jesmond, Gosforth and all surrounding areas.
We've been serving Tyne and Wear businesses for over 10 years, and our Newcastle customers tell us that unlimited UK calls and mobile app make the biggest difference to their day-to-day operations. Whether you're running a professional-focused business in Gateshead or a growing team across multiple Newcastle sites, Telexico provides VoIP Phone Systems that scales with you — on one monthly invoice with no surprises.
UK-based support team. No mid-contract price rises. One provider for broadband, phones, CCTV and more.
Most Newcastle businesses on legacy contracts are overpaying for voip phone systems. Telexico's pricing is built around what Newcastle SMEs actually need — without the enterprise overhead of the big providers.
BT is permanently switching off all analogue PSTN and ISDN lines by January 2027. Every Newcastle business on a traditional landline must migrate before the deadline. Telexico handles the full transition — free of charge.
"The AI receptionist has transformed how we handle enquiries at our Newcastle firm. Calls that used to go to voicemail are now fully handled out of hours. Brilliant product."
"Our Newcastle practice switched to Telexico last year. The call handling is excellent — our clients always get through and the support team is responsive when we need them."
| Feature | Telexico | BT Business Phone |
|---|---|---|
| Monthly Price | From £9.99/user | From £25+/user |
| Mid-Contract Price Rises | ✗ Never | ✓ Every April |
| AI Receptionist | ✓ Included | ✗ Not available |
| PSTN 2027 Compliant | ✓ Yes | ✗ ISDN being retired |
| Number Porting | ✓ Free | ✗ Charged |
| Setup Fee | ✗ None | Often charged |
Most Newcastle businesses are up and running within 24–72 hours for software-based services. Physical installations including hardware, CCTV or managed WiFi typically take 3–7 working days depending on premises complexity. We'll give you a precise timeline at the quote stage.
Yes — we cover the full Newcastle area including Gateshead, Sunderland, Jesmond, Gosforth and all surrounding postcodes. If you're not sure whether we cover your specific premises, call 0121 268 0121 or use the postcode checker on this page for an instant answer.
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"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
Free, no-obligation quote. UK-based support. Same-day response.