How a 20-person Walsall accountancy office ended costly broadband outages with Telexico's Assure X automatic 4G failover — for £29/month.
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Get Prices → 📞 0121 268 0121The firm's entire operation ran on cloud-based accounting software. When the broadband dropped — which it did on average twice per quarter for between 2 and 6 hours — 20 staff were effectively unable to work. During the January self-assessment rush, a 4-hour outage had cost the practice a full day's billable time across the team: over £4,000 in lost productivity. The firm had explored upgrading to a leased line but the £350/month cost was hard to justify for the firm's partners.
Telexico recommended Assure X failover — a dual-WAN router paired with a multi-network 4G SIM that automatically activates within 60 seconds of detecting a primary connection fault. The solution required no changes to the existing broadband contract. At £29/month, the firm could protect itself against outages at a fraction of a leased line upgrade cost.
In the 12 months following installation, Assure X activated on five occasions — twice during planned Openreach maintenance and three times during unexpected faults. On each occasion, the failover activated automatically; staff noticed only a brief 60-second pause before connectivity was restored. Total failover time across all five events was under 3 hours. The firm estimates Assure X prevented at least £4,200 in lost billable time during that period, against a total cost of £348 for the year.
The firm's entire operation ran on cloud-based accounting software. When the broadband dropped — which it did on average twice per quarter for between 2 and 6 hours — 20 staff were effectively unable to work. During the January self-assessment rush, a 4-hour outage had cost the practice a full day's billable time across the team: over £4,000 in lost productivity. The firm had explored upgrading to a leased line but the £350/month cost was hard to justify for the firm's partners.
Telexico recommended Assure X failover — a dual-WAN router paired with a multi-network 4G SIM that automatically activates within 60 seconds of detecting a primary connection fault. The solution required no changes to the existing broadband contract. At £29/month, the firm could protect itself against outages at a fraction of a leased line upgrade cost.
In the 12 months following installation, Assure X activated on five occasions — twice during planned Openreach maintenance and three times during unexpected faults. On each occasion, the failover activated automatically; staff noticed only a brief 60-second pause before connectivity was restored. Total failover time across all five events was under 3 hours. The firm estimates Assure X prevented at least £4,200 in lost billable time during that period, against a total cost of £348 for the year.
"After the January disaster we knew we needed to do something. Telexico's failover was the obvious answer — costs almost nothing, installs in minutes and the peace of mind is priceless. It's paid for itself many times over."
Assure X failover starts from £29/month including the 4G/5G SIM, dual-WAN router and monitoring. The exact price depends on your data requirements during failover events.
Assure X failover from £29/month. No contract changes needed — it works alongside any existing broadband.
Assure X failover starts from £29/month including the 4G/5G SIM, dual-WAN router and monitoring. The exact price depends on your data requirements during failover events.
No — Assure X runs entirely alongside your existing connection. No changes to your current provider, contract or equipment are needed. It simply adds a second path that activates automatically if the first fails.
Telexico ships the pre-configured Assure X router next-day. Self-installation takes under 30 minutes following the included guide. Alternatively, a Telexico engineer can install on-site — most Midlands installations are completed the same week as order.
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"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
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